A smart approach to emotions
Developing and Applying Emotional Intelligence
Emotions contain data.
Define, measure and develop EI as a set of hard skills.
Emotions contain data.
Define, measure and develop EI as a set of hard skills.
Many people are aware of EI by reading a book by journalist Dan Goleman. Dig a bit deeper and you will find that the theory of EI was developed by Jack Mayer and Peter Salovey in 1990. They modified their theory in 1997: "Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth". EI is a set of hard skills, it predicts important life outcomes - although it is not the most important skill or attribute. The ability model is a great theory with incredible practical, everyday applications.
The four hard skills are the ability to Perceive, Facilitate, Understand and Manage emotions. Each ability has its own characteristics and all work together to form emotional intelligence. We use the more memorable labels of Map (Perceive), Match(Use/Facilitate), Meaning (Understand) and Move (Manage), for better retention.
It's a very practical theory and we've been using the EI Blueprint for more than 20 years: You first Perceive or Map emotions (yours and others) and then you Match those emotions to the task or to other people (connect with them). These experiences are further analyzed, and you Understand the meaning of emotions - what caused them, what they are called, how they may change. Finally, you Move and Manage these emotions. If the emotions are helpful you still need to make slight adjustments to maintain them and if the emotions are not helpful you engage in strategies to alter them.
Q1 2025 sessions: contact David david@emotionaliq.com for info. The MSCEIT 2 (MSCEIT second edition) is launching January 2025! MSCEIT 2 is an ability measure of emotional intelligence. It's an objective measure, critical because many people overestimate their EI! We certify MSCEIT Practitioners and support the continued professional development of certified practitioners around the world.
We train, coach, design and deliver tailored emotional intelligence seminars and workshops to create better outcomes at work across multiple industries and professions.
A LEADER'S GUIDE TO SOLVING CHALLENGES WITH EMOTIONAL INTELLIGENCE
This guide teaches four emotional intelligence skills to acquire accurate emotional data, leverage emotions to make better decisions, understand the underlying causes of emotions and manage emotions effectively.
We then address a number of specific leadership challenges and provide you with a set of blueprints to successfully address these challenges using the four emotional intelligence skills. Learn how to Map Emotions, Match Emotions, understand the Meaning of Emotions and Move Emotions. This ability model of emotional intelligence is an intelligence and these are hard—not soft—skills.
THE EDUCATOR'S PRACTICAL GUIDE TO
EMOTIONAL INTELLIGENCE
This book teaches you emotional intelligence skills to help you become a more emotionally intelligent educator.
With these skills you can create a more positive school culture and classroom climate, be a more effective educator and a better colleague. We address difficult challenges every educator faces and provide you with a set of Emotional Intelligence Blueprints to successfully address these challenges. We then teach you how to build your own Blueprint.
David began this work in schools in 2001 (with Charles Wolfe) and he is a co-author of the RULER “anchors” training.
UDEMY DEVELOPING YOUR EMOTIONAL INTELLIGENCE SKILLS COURSE
Developing Your Emotional Intelligence Skills helps learners develop self- awareness about personal emotions and how to recognize and flex to the emotions of others.
Leaders learn to understand, evaluate, and utilize emotional intelligence skills to achieve better outcomes and build stronger relationships.
My dear friend and colleague Lisa Rees passed away on July 20 2024. She was a remarkable person and had a passionate vision for this work. She is sorely missed each and every day,
-David
DAVID R. CARUSO co-founded the Emotional Intelligence (EI) Skills Group.
David served as a research affiliate at Yale University and Special Assistant to the Dean of Yale College and currently consults with the Organizational Effectiveness group at Yale.
He has published numerous articles – peer reviewed journal articles, reviews and chapters – on the topics of emotional intelligence and leadership.
He has spoken to executives and has trained thousands of professionals around the world from Brazil to Ireland to China to Australia. Over the years, he has spoken at Lockheed Martin, World Economic Forum, Google, Procore, Sberbank, Yale School of Medicine, US Coast Guard Academy and USCIS.
David was a National Institute of Child Health and Human Development pre-doctoral fellow and received a Ph.D. in Psychology from Case Western Reserve University. He was then awarded a National Institute of Mental Health fellowship and spent two years as a post-doctoral fellow in Developmental Psychology at Yale University. He has Fortune 200 experience in strategic planning and market research and then worked for a market research firm. For the last many years he as conducted thousands of executive assessments and hundreds of sessions on emotional intelligence.
Our Mood Meter
"How are you" is a simple question but often with very complex answers.
David developed the Mood Meter and EI Blueprint in the late 90's. These tools have since been used by practitioners, teachers, trainers and academics around the world.
But a note of caution: once you ask, you own the answers. Enhancing emotional awareness without first enhancing emotion management skills is not helpful! Start by bolstering these latter skills before engaging in the former.
David is co-author of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). MSCEIT is an ability-based measure of Emotional Intelligence.
The test was developed by John D. Mayer, Peter Salovey, and David R. Caruso and it is published by Multi-Health Systems Inc.
The test measures emotional intelligence through a series of objective questions and tests the person's ability to perceive, connect, understand, and manage emotions.
The "how are you?" question is often not a real question. The "Mood Map" can help you ask, and answer, this critical question.
All emotions can be "smart" and helpful.
Matching emotion to the task and to others can help to connect better with others and create more sustainable outcomes.
Although every emotion has universal causes, they also have specific causes that will vary from person to person.
You need to know the basic rules and the other person whose emotions you are assessing to know what they represent.
We run courses several times each year and on-demand.
Our training typically has a day's break in between to allow attendees to synthesize the information.
About MSCEIT 2
The MSCEIT 2 - our revision of the MSCEIT - is an ability measure of emotional intelligence. It consists of 83 questions and takes about 30 minutes.
About Certification
Test publishers provide certification for their assessments, and in the case of MSCEIT 2, Multi-Health Systems (MHS), is the publisher. David helped develop the certification course content and together with colleagues provides certification training.
Certification Pre-Work
There are a few steps to complete before moving to certification content.
Workshop
Start times depend on your time zone (we are on the east coast of the US). You will receive a link to the certification materials and we use Zoom for the training itself. A multiple choice exam is given afterwards and then your certificate is issued.
Follow-Up Support
We will stay in touch with you as you use the MSCEIT 2 and will be available for consultation.
Fees
Test publishers provide certification for their assessments, and in the case of MSCEIT 2, Multi-Health Systems (MHS), is the publisher. David helped develop the certification course content and together with colleague provides certification training.
Please click the link below and review the informational video. For any general enquiries please email david@emotionaliq.com
Many people are aware of EI by reading a book by journalist Dan Goleman. Dig a bit deeper and you will find that the theory of EI was developed by Jack Mayer and Peter Salovey in 1990. They modified their theory in 1997:
"Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth".
EI is a set of hard skills, it predicts important life outcomes - although it is not the most important skill or attribute. The ability model is a great theory with incredible practical, everyday applications.
The four hard skills are the ability to Perceive, Facilitate, Understand and Manage emotions. Each ability has its own characteristics and all work together to form emotional intelligence. We use the more memorable labels of Map (Perceive), Match (Use/Facilitate), Meaning (Understand) and Move (Manage), for better retention.
We define EI as a broad intelligence and we measure it objectively. This is critical because most people overestimate their EI and the more they overestimate their EI the less interested they are in developing the skills.
It's a very practical theory and we've been using the EI Blueprint for more than 20 years.
You first Perceive or Map emotions (yours and others) and then you Match those emotions to the task or to other people (connect with them).
These experiences are further analyzed, and you Understand the meaning of emotions - what caused them, what they are called, how they may change. Finally, you Move and Manage these emotions. If the emotions are helpful you still need to make slight adjustments to maintain them and if the emotions are not helpful you engage in strategies to alter them.
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